PRIVACY POLICY
WHEN DOES THIS POLICY APPLY
This privacy policy explains how Coed Darcy Football Club ("CDFC") uses personal data that you provide or which CDFC collects and holds about you when you provide information to the Club.
CDFC's website and services include:
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The official Coed Darcy FC website at www.coeddarcyfc.co.uk;
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Sub sections of Coed Darcy FC including Coed Darcy FC Girls www.coeddarcyfc.co.uk/girls and/or Coed Darcy FC Juniors www.coeddarcyfc.co.uk/juniors
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The official Coed Darcy FC social media pages on Facebook, Twitter, and Instagram,
(together the "CDFC Official Websites")
WHAT TYPES OF DATA DO WE HOLD?
Information we hold about you may include one or more of the following types of data.
Account information:
When you register to use, purchase or engage with any of CDFC's goods and/or services, the minimum information we will usually ask you to provide is your name and email address. We may also ask you for additional information depending on the nature of our interaction with you.
Information you provide to us in response to a survey:
We may occasionally contact you to ask for your feedback on CDFC products, goods and/or services so that we can make them better and more relevant.
Information you provide to us to take part in any competition or club engagement activity for example:
We may occasionally run competitions via our website or social media channels, which require you to provide personal data, allowing us to process the competition and contact winners, runners up or other participants.
Information you provide to us in response to a job advertisement:
We may advertise open positions on the recruitment page of our website which you may apply for by sending your CV to the email address provided on that page.
Information you post online:
We may hold and use information and/or user generated content which you post on CDFC official websites or other digital services, including information about your IP address, location and click history.
Information from other companies:
We may use publicly available postal address lists and the edited electoral roll to ensure that the information we hold about you is accurate or we may use this information, together with general market research information (for example, demographic information), to add to, and enhance our database.
Online usage information:
If you use the official Coed Darcy website, we may collect your browser type, the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page. Online usage information may be linked to a unique identifier but we do not link online usage information to named individuals. In order to collect online usage information we use cookies and other similar technologies.
In most cases, you are not obliged to provide any personal data to us, but in some cases we may not be able to provide goods or services to you unless you provide certain minimum information.
By way of example only, where you intend to make a purchase from CDFC, we may need to obtain and process certain information about you in order to enter into and perform the contract of sale with you.
THE PURPOSE OF WHICH WE HOLD YOUR INFORMATION
The legal basis under which CDFC will process your personal data is one or more of the following:
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To allow us to enter into and/or perform our contract with you*;
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To enable us to comply with legal obligations**;
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To pursue legitimate interests of our own or those of third parties (provided that your interests and fundamental rights do not override those interests) ***; and/or
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With your consent.****.
Further details of how we will process your personal information are listed below.
We have indicated by asterisks the legal basis on which we are processing or will process your personal information.
Contract performance* / **:
CDFC may use account information and transactional information data, as necessary, to carry out or perform any contract which you may have entered into with us, including contracts for the purchase of merchandise and other products, but also our contracts with you when we operate competitions, prize draws and promotions and when we administer your online accounts and provide services to you. We also use this information to communicate with you and handle your enquiries regarding these contracts. If you order CDFC goods, products or services for another person (for example, maerchandise for family or friends) we may ask you for their personal information and we will use this to provide the services you have ordered. Please ensure that you have their permission for us to process this data before providing it to CDFC.
Legal obligations**:
CDFC retains records of all of its financial transactions with you in order to comply with its legal obligations to maintain adequate accounting records. CDFC may use (and disclose) the information it holds about you in order to comply with any investigative demand, court order, or a request for cooperation from a law enforcement or other government agency.
Recruitment***:
If you apply for a job with CDFC or if you volunteer with the Club or contact us in relation to potential roles which may arise in the future, we may use your information for the purposes of recruitment and selection, corresponding with you and for equal opportunities monitoring.
Marketing with your consent (where consent is necessary)****:
If you have consented to it (where consent is necessary) CDFC may contact you electronically with news and offers from CDFC, its affiliates and its official sponsors and partners (an up-to-date list of which is at https://www.coeddarcyfc.co.uk/sponsors) which we think may be of interest to you. You have the right to withdraw your consent at any time, using the link to the preference centre at the bottom of emails sent to you.
Telephone and postal marketing***
Further, we may call you (unless you have registered with the Telephone Preference Service or you have otherwise asked us not to contact you) or send you materials through the post (unless you have registered with the Mail Preference Service or you have otherwise asked us not to contact you) in relation to offers from the Club or its partners.
Other purposes***:
CDFC will analyse information it holds about you to identify trends and preferences about its customers and to get a more detailed and informed picture of how its customers are using CDFC's products and services. We do this to make better strategic decisions about CDFC and its products and services so that we can improve the way we market and provide products and services to you and CDFC supporters generally.CDFC may also use online usage information about you to administer and improve the function and content of the CDFC Official Websites, including to ensure that content is presented in the most effective manner for you and your device and browser, to allow you to participate in interactive features when you choose to do so and to keep our online services safe and secure. CDFC may also use the information it holds about you if required to protect the rights, property, or safety of CDFC, our fans, customers or others.
CDFC will not carry out any automated decision-making using information it holds about you.
Disclosure of your information
Sponsors and partners:
CDFC does not share your personal data with our sponsors and partners, but we may: (i) share aggregate/anonymised information which is based on this information with existing and potential sponsors and partners; and (ii) if you have consented to the same, send you information about the products and services of our partners and sponsors in our marketing communications.
CDFC suppliers and sub-contractors:
CDFC may share your information with suppliers and sub-contractors from time-to-time in order that they can process it on CDFC's behalf for the purposes set out in this privacy policy. However, where we do so we will put in place suitable measures in order to protect your information. These third parties may include (but may not be limited to): (i) call centre providers; (ii) IT service providers (such as hosting providers); (iii) mailing houses or document storage companies; (iv) delivery services; (v) analytics and search engine providers; (vi) credit reference agencies; and/or (vii) payment processing companies.
Disclosures for legal reasons:
CDFC may also disclose the information it holds about you to those persons that have a reasonable need to know such information, if it believes in good faith that this is necessary: (i) to establish, exercise or enforce its legal rights, including contractual rights; (ii) to defend itself against a legal claim; (iii) report a crime or prevent a crime (for example, fraud); (iv) to prevent harm to any individual or any property (including intellectual property, for example if you misuse images or videos or any other content CDFC makes available to you); (iv) to satisfy our statutory and/or regulatory obligations relating to safeguarding; or (v) for credit risk reduction.
Business transfer:
If CDFC sells or buys any business or assets, your personal data may be disclosed to the prospective seller or buyer of such business or assets so that they can carry out due diligence in respect of the sale or purchase, but only if CDFC has taken reasonable steps to ensure the security and confidentiality of that information. If CDFC (or substantially all of its assets) is acquired by a third party, personal data held about fans or users of its goods, products or services will be one of the transferred assets.
HOW DO WE KEEP YOUR INFORMATION SECURE?
CDFC is committed to ensuring that your information is secure. In order to prevent un-authorised access or disclosure of personal data, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect. We regularly perform testing of these procedures and have an appropriate information recovery and data breach procedures in the event that we encounter any difficulties.
How long do we keep your information?
CDFC will retain your personal data for as long as necessary for the purposes it is collected as set out in this policy and for any longer period necessary for it to comply with statutory retention obligations and/or for the purposes of defending or making legal claims. Examples of some of our retention periods are set out below:
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its financial transactions with you for six years in order to comply with its obligations to maintain adequate accounting records;
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its contracts with you for six years so that it has appropriate evidence in place if there is a claim for breach of contract made within the statutory limitation periods;
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job applications and CVs for up to six months, unless you have consented to your details being held on file in case other suitable opportunities arise;
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your account information until you close or delete your account/profile (at which point we would also delete any information from other companies or market research which we have appended to your account/profile);
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any market research we have undertaken (and which is not appended to your user account) for 3 years. Note that we will retain aggregated market research information (by which you cannot be identified) on an ongoing basis for internal purposes; and
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save as set out above, information you post online and/or online usage information for 3 years if it is on CDFC Official Websites.
If any information falls into more than one category then the longer storage period will apply.
YOUR RIGHTS
You have several rights under applicable data protection laws (unless an exemption applies), which we have summarised below. These rights can be exercised by contacting CDFC using the details given below in this policy.
You have the right to:
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ask us not to process your personal data for direct marketing purposes;
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request access to personal information held about you and a copy of it;
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obtain, without undue delay, the rectification of inaccurate or incomplete personal data;
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obtain, without undue delay, erasure of your personal data in certain circumstances, for example if CDFC's processing of your personal data is no longer necessary for the purpose for which we collected it;
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restrict the processing of your personal data in certain circumstances rather than having it erased;
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object to the processing of, personal data in certain circumstances;
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receive personal data, which you have provided to CDFC, in a structured, commonly-used and machine-readable format and transmit that personal data to another data controller, or have CDFC do so on your behalf where technically feasible;
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be informed about any use of your personal data to make automated decisions about you, and to obtain meaningful information about the logic involved, as well as the significance and the envisaged consequences of this processing; an
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lodge a complaint about the way in which your personal data is being used to a supervisory authority.
PARENTAL CONSENT / SUPERVISION
Our business and the competitions, products and services we provide from time-to-time are not specifically targeted at children, but we appreciate that many children are fans of football and/or sport generally. We would therefore ask that parents and guardians supervise their children when they are online and that children under 18 do not submit personal information or content to CDFC, make purchases of CDFC goods, products or services, or take part in CDFC promotions or competitions, without the consent of their parent or guardian.
CDFC reserves the right to take reasonable measures in order to verify the existence and/or validity of parental consent.
HOW CAN YOU CONTACT US?
If you would like to contact CDFC about this policy or any of the legal rights outlined in it, you can contact us by email at info@coeddarcyfc.co.uk or write to Coed Darcy Football Club, 11 Park Avenue, Skewen, SA10 6RU.
In either case, your correspondence should be marked for the attention of the Data Protection Officer.
Changes to our privacy policy:
Any changes we make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this privacy policy.
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